Refund policy
I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To start a return, follow the self serve return process. All regular returns have a $5 flat rate fee for shipping back and a 15 percent restocking fee. Items sent back to me without first requesting a return will not be accepted.
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Damages and issues
Please inspect your order upon receiving it and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. Please provide pictures. You have one week after your order is received to inform me of any damages or issues. If this is not reported within that timeframe it will be processed as a regular return.
Exceptions / non-returnable items
Unfortunately, I do not accept returns on final sale items or gift cards.
Refunds
I will notify you once I have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact me.